Before doing anything, check your email (and the Spam folder)!
Please look for an email sent from NO-REPLY@wormholelab.com with the subject line “READ THIS: Username and Password“. Open this email and you will find the assigned service username and service password.
Then, add this address to your bookmark: https://s3-us-west-1.amazonaws.com/wormhole-vpn/index.html
We will put any immediate updates there, especially when our website is being blocked in China.
ATLANTA , TOKYO, SINGAPORE, SYDNEY or HONG KONG?
There are four server locations generally provided: Atlanta (in Georgia, U.S.A), Tokyo (in Japan), Singapore (in Singapore) and Sydney (in Australia).
Hong Kong (in China) servers are dedicated VPN servers, which means that only users with Hong Kong Pass can use Hong Kong servers. This policy is intended to reduce the server workloads, and speed up your VPN connections. Learn more or buy Hong Kong Pass here.
It is up to you to choose which one best fits your needs. Here are some suggestions:
- The location of the server decides the location of “you”: If you use the U.S. servers, all websites and web services will pretend you are in the United States, also, they will pretend you are in Japan if you use the Tokyo server.
- For users in Asia, Tokyo and Singapore servers have the best speed; for users in other areas, U.S. servers has the best speed.
- For users using Pandora, Netflix, etc., you may have to use U.S. servers because of copyright restrictions.
- You are welcome to try each one.
- You are welcome to set up all, and pick up one each time.
For each server, L2TP/IPSec pre-shared secret: wormholelab
Here are a few other tips for you, please keep in mind:
- Disconnect if you don’t need it: When you don’t need VPN (e.g. visiting domestic websites), it is wise to disconnect VPN, because otherwise it will slow down your Internet connection by a huge amount.
- NO copyright infringing behaviors: We are responsible for detecting copyright infringing behaviors, and are subject to suspend your connection or provide your information to copyright agencies upon request.
- You can earn cash back: You can get $1 upon activation, and 60% of each payment from the people you referred to us. Join Here.